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OUR FAQs

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Alcohol
Events
General
Staffing

What are your business hours?

Our customer service team is available from 8:30am to 5:00pm Monday to Friday. Deliveries can be made from 8:00am to 5:30pm Monday to Friday; any orders requiring delivery outside of these hours will incur additional charges. For onsite catering we will work to required hours. Please call us to discuss your requirements and our availability.

Can I set up a corporate account for my office catering?

We are able to setup corporate catering terms as well as provide invoices with unique PO numbers.

How do I pay for my catering?

Paying for your order is as easy as providing credit card details when you place your order; once we have confirmed the order with you, we will process the 50% deposit payment. After the event, the outstanding 50% payment will be processes if no alternative payment methods have been discussed.

If you don’t have a credit card, don’t worry, we also accept cash, cheque and direct deposit. Simply ask our team about these methods of payment when you place your order.

Can I change my order?

We are more than happy to accommodate any menu changes up to 3 days before an event but ask to be given reasonable notice as a lot of our ingredients are specialty or imported ingredients that need to be pre-orded or imported.

Can you cater at the last minute?

We understand that you may not always be given ample notice of imminent events that require catering. Where possible, we will be more than happy to oblige last minute orders. We can create extraordinary events, even at the eleventh hour! Simply give our friendly team a call to discuss your requirements and we’ll do our very best to accommodate your order. Please be aware that some special menu items require at least 24-48 hours notice.

How can I place an order?

click here to fill out our online inquiry form and you will be contacted by one of our staff shortly.

Are you looking to hire any new staff?

We are always on the look out for keen young staff members interested in joining our fun & enthusiastic crew. If you’re looking for a job in the field, click here.

Do you supply your own staff?

Yes. We supply respectable, well manicured staff for each event. Our hire rates for staff vary on the job and times, but are charged out anywhere from $30 – $45 per hour for premium staff.

What alcohol do you suggest?

Our relationship with our alcohol supplier allows you as our client, to receive discounted prices on alcohol, directly from the supplier. Ask us more about how you can benefit from being one of our clients.

What locations do you cater in?

We cater to all of the greater Sydney area at no extra fee. We are more than happy to bring our team to your location but please note that for events outside of Sydney travel fees will be incurred. Please get in touch with us to discuss location and logistics.